Terms and Conditions
Definitions
- "Company" Red or White Limited trading as redorwhite.
- "Goods" the goods which the Company is to supply in accordance with these Terms and Conditions.
- "Customer" the person, firm, sole trader or limited company who accepts the Company's quotation for the sale of Goods by making an Order Request.
General
All goods are sold and supplied to the Customer upon the following standard terms and conditions. The Company reserves the right at its discretion to accept or decline any Order request. Order requests only become binding upon the Company when the Company has provided a confirmation of acceptance of the order request. Orders will only be accepted from person over the age of 18.
Prices
All prices are quoted excluding Vat. Where wine is being sold prices exclude vat but include excise duty unless otherwise stated and are correct at time of quotation. The Company reserves the right to change prices without notice and goods will be charged at the price prevailing at the dates of despatch. All goods are offered subject to stock availability and remain the property of the Company until paid for in full.
Carriage+ Delivery
There is no minimum order.
Costs (if any) are based on the value of the order.
London
Next day delivery
| Order Value | Charge |
| £170 and over | no charge |
| under £170 | £8.80 |
U.K. mainland (except Scottish Highlands and Islands)
boxes
Next day by 17:00
£8.80 for the first ten Kilos and 65p per Kilo + VAT thereafter
U.K. mainland (except Scottish Highlands and Islands)
pallet
Two days delivery
| Order Value | Charge |
| £250 to £399 | £30 |
| £400 to £549 | £15 |
| £550 and over | no charge |
Orders placed by 2pm will be delivered the next day within the greater London Area. Special deliveries can be arranged at an agreed cost. Any orders outside the Greater London Area will be delivered within three working days.
Payment Terms
The company must receive payment in full before delivery will be arranged unless the company has agreed credit terms. The Company will not enter into a sale or return arrangement unless specifically agreed prior to order confirmation.
Late Payment
The Company reserves the right to charge interest pursuant to the Late Payment of Commercial Debts (Interest) Act.
Claims
All goods must be inspected at the time of delivery. Claims of breakage, loss or damage must be notified in writing to both the Company and the couriers within three working days. Non delivery must be notified within seven working days of date of invoice or despatch note. Packing materials should be retained for inspection. No claims for compensation will be accepted if notification is made outside these deadlines. We regret that after delivery we cannot accept responsibility for any defect or damage to the goods caused by unsatisfactory handling or storage in unsuitable conditions.
Retention of title
The Company shall retain title to the Goods until the Company receives full payment of the price of the Goods and any other outstanding sums which the Customer shall keep such Goods as the Company’s bailer and shall deliver up the Goods to the Company at its request and shall:
- Insure the Goods against the usual risk.
- Store them separately or otherwise ensure that they are readily identifiable as the Company’s property.
- Irrevocably authorises the Company’s representative at any time in circumstances to enter the Customer’s premises where the goods are thought by the Company to be stored for the purpose of repossessing the Goods.
- Keep the Goods free from any charge lien or other encumbrance.
Insolvency
The Company may terminate the order by written notice if the Customer become insolvent or is deemed to be unable to pay its debt.
Data Protection
In placing an Order Request the Customer consents to the Company holding and using the Customer’s personal information in order to inform the Customer of the Company’s promotions and events. The Company will not pass Customer details to any third party save for the purpose of delivering Goods pursuant to an Order. If the Customer does not want to receive such information the Customer shall inform the Company of the fact in writing.
Dispute Resolution
If any dispute arises in relation to Goods supplied by the Company both the Company and the Customer agree to negotiate in good faith to resolve such dispute before recourse to litigation. If any dispute cannot be resolved by way of negotiation then both parties agree to submit to the jurisdiction of the courts of England & Wales whose jurisdiction shall be exclusive save in respect of the enforcement of judgements when such jurisdiction will be non-exclusive.
Applicable Law
These terms and conditions are governed by the laws of England & Wales.